Red2Black Collections aims to provide an effective offering at every stage of the debt collection life cycle. Our parent company's origins as a lender mean that we naturally understand your requirements and are able to bespoke our services to compliment and add value to your own processes, without causing additional headaches.
As full members of the Credit Services Association, we understand the importance of brand protection within the industry and always seek to ensure the customer is treated fairly, whilst also maximising recovery rates.
We have been trading since 2003* and our management team have over 75 years arrears and recovery management experience.
Our Aim :
- To act with the highest levels of integrity to protect both your and our brand at all times.
- To treat the customer fairly at all times.
- To provide a quick, efficient and high quality service.
- To form long-term productive business partnerships.
- To bespoke our service offerings to suit your needs.
- To ensure that our expertise allows your own resource to concentrate on their own core roles.
We are fully compliant with the FLA Lending Code, OFT debt collection guidance, Data Protection Legislation and all other regulatory requirements.
* Previously trading as Collect One Limited.
