Building a winning team, written for Credit Collections & Risk February 2010
Maximising your team’s performance is a critical element of managing any operation. Having highly focussed, motivated and well-trained staff can mean the difference between success or failure. ...
Maximising performance in sub-prime collections, written for Motor Finance January 2010
A dearth of funding in the sub-prime market has meant that maximising collections performance has become of paramount importance to the remaining players in the industry. ...
The changing face of the debt collections industry, featured in Credit Collections & Risk October 09
The recession has hit the UK hard and made things much tougher for the majority of creditors. In fact, many finance providers are now reporting increased bad debts as a result of the credit crunch, so how has this affected the debt collections industry? ...
Company expresses concerns over mis-tracing
Debt recovery specialist, Red2Black Collections Limited has expressed its concerns over a government review on data sharing and how the chances of mis-tracing debtors in the collections process will increase if recommendations in the review are given the go ahead. ...
Chester MP backs company’s concerns over data sharing review
Chester-based company Red2Black Collections Limited met with Christine Russell MP this week to express their concerns over The Data Sharing Review undertaken by Richard Thomas, Information Commissioner and Mark Walport, Director of Wellcome Trust, published by the Ministry of Justice, and how the local financial community will suffer if the recommendations in the review are given the go ahead. ...
Red2Black Collections launches innovative new product
Debt recovery specialist Red2Black Collections Limited is hoping to maximise recovery rates for its prospective clients by launching an innovative new product to the market. ...
Debt collections firm learns Samaritans’ skills
In the first initiative of its kind, Red2Black Collections Limited Managers invited Samaritans trainers to help their call centre employees to deal more effectively with the growing numbers of customers with debt issues. ...
Debt collections firm supports the Office of Fair Trading (OFT)
Leading debt recovery specialist, Red2Black Collections Limited, has spoken out about the recent high profile loan shark convictions. ...
Red2Black Collections builds on its success with College training
Chester-based Red2Black Collections Limited is helping to build on its success after launching a staff training and development programme with West Cheshire College. ...
The Changing Face of Debtors, featured in Motor Finance Magazine July 09
The recession has made things tougher for the majority of creditors. Most motor finance providers are reporting increased bad debts as a result of the recession, but what, if anything, has actually changed? ...
Collections team takes a lesson in listening from the best!
Leading debt recovery specialist Red2Black Collections Limited is partnering with the nation’s best listeners, the Samaritans, to develop its workforce into the industry’s most effective communicators. ...
Ethical Collections – A Must In 2009, featured in Credit Collections & Risk June 09
Unlike in previous more benign years, the current economic landscape in the UK means that it is now rare that a week goes by without new revelations or criticisms of elements of debt collection behaviours. Indeed, such has been the bandwagon effect and popular outcry surrounding perceived creditor behaviour, that senior figures from across the political spectrum have joined the mainstream media in their pursuit of examples of debtor injustice. This alone should be enough to mean that ethical collection activity is at the top of our agenda. ...
Red2Black backs new approach to mortgage arrears
Debt recovery specialist Red2Black Collections is backing Government calls for a more sympathetic approach to homeowners with mortgage arrears.
Red2Black Collections, which offers outsourced collections at every stage of the debt collection life-cycle is backing the government’s new approach as a positive step to ensuring best practice in mortgage arrears, ensuring repossession is always the last resort, not the first. ...
Red2Black Collections’ Record Year
Red2Black Collections is celebrating record growth this year – over 300%!
The debt recovery specialist has attracted on average three new clients per month since its re-brand in early 2008, and believes the secret to the company’s success is the investment in quality processes, quality people and industry-leading practices. ...
Demand for Collections Services Grows
Having successfully re-branded in early 2008, Red2Black Collections is experiencing increased demand for its debt and asset recovery services. Since completing the installation of Admerex’s leading debt collection platform, CWX, Red2Black Collections has already attracted over 15 new clients in both the commercial and consumer finance markets. ...
How can you protect your cashflow from bad debt?
When considering the difficult financial climate here in the UK, it is becoming more apparent that what started off as a distant bad debt problem within the US sub-prime mortgage market, has now escalated to a major crisis of confidence which has hit the UK economy, and particularly the banking and finance sectors and therefore consumers, with all the strength of a Force 9 gale. ...