The Red2Black Collections’ tracing service combines state of the art technology with knowledgeable and experienced employees. We utilise the latest desktop software and analyse information using investigative techniques to locate and, more importantly to verify customer contact information.
Plus, in addition to our in house capability, we are able to provide external tracing options for more in depth work where required.
Accuracy is fundamental in ensuring customers are treated fairly and that Red2Black Collections delivers maximum return on client investment. Red2Black Collections is fully compliant with the Credit Services Association Trace Code of Conduct and actively encourages best practice.
Red2Black Collections adheres strictly to all regulatory requirements as well as our own established business principles to ensure that both our own and our clients’ brand reputations and intellectual property are protected at all times.
Red2Black Collections specialises in tailoring services either to compliment your existing trace and collections function or to take control of the whole process on your behalf. With trace the main objective is to qualify customer contacts and record data accurately, avoiding mis-tracing.
An integrated solution can be seamlessly implemented with results quickly becoming evident. Maintaining accurate data and keeping contact with debtors is of utmost importance. Without it, any collections operation would struggle to perform at the optimum level.
Red2Black Collections has proven experience in trace and all other areas of collections.